Política de reembolso

We want every customer to feel confident when purchasing from IncomeEdge. This Refund Policy explains our voluntary 30-day money-back guarantee and how refund requests are handled.

1. 30-Day Money-Back Guarantee

All eligible purchases made directly through IncomeEdge are covered by a 30-day money-back guarantee from the original purchase date.

If you did not earn anything from the purchased offer or are not satisfied with it, you may request a refund within this period.

2. How to Request a Refund

To request a refund, contact our support team within 30 days of your purchase and provide:

  • Your full name
  • The email address used for the order
  • Your order number
  • The product or offer purchased
  • A brief explanation of your request

Requests submitted after the 30-day period may be declined unless applicable law requires otherwise.

3. Review and Processing

We will review your refund request within 7 working days.

If approved, the refund will be issued to the original payment method used for the purchase. Depending on your bank, card issuer or payment provider, it may take several additional business days for the funds to appear in your account.

IncomeEdge is not responsible for delays caused by banks or third-party payment providers.

4. What the Guarantee Covers

The money-back guarantee applies only to the amount paid directly to IncomeEdge for the relevant digital product or offer.

It does not cover:

  • Deposits made with sportsbooks, casinos or other third parties
  • Betting stakes or losses
  • Bank, payment or currency-conversion fees
  • Third-party charges
  • Losses caused by incorrect execution or failure to follow the instructions
  • Accounts, promotions or withdrawals restricted by third-party platforms
  • Changes to third-party offers, odds, terms or availability

5. Digital Products and Access

Downloading or accessing the purchased digital materials does not automatically remove your eligibility under our voluntary 30-day money-back guarantee.

If a refund is approved:

  • Access to the refunded offer will be removed
  • Access to guides, match resources and other protected materials may be disabled
  • Any time-limited access connected to the offer will end immediately
  • You must stop using, sharing or distributing the refunded materials

Some resources, including current match selections or other time-sensitive information, may only be available for a limited period, such as approximately 30 days. A refund does not extend or preserve access to these resources.

6. Misuse and Ineligible Requests

IncomeEdge may refuse a refund where there is evidence of misuse, including:

  • Sharing, copying, reselling or distributing protected materials
  • Purchasing the same offer repeatedly to obtain multiple refunds
  • Creating multiple accounts to misuse promotions or guarantees
  • Providing false or misleading information
  • Attempting to retain or continue using materials after receiving a refund
  • Abusing the refund process or acting fraudulently

Customers whose refund requests involve misuse may also have their account access restricted or terminated.

7. Duplicate Purchases

If you accidentally purchase the same offer more than once, contact support as soon as possible.

Verified duplicate transactions may be refunded after review, provided the duplicate purchase was not used to obtain additional access, benefits or promotional value.

8. Chargebacks and Payment Disputes

Please contact our support team before submitting a chargeback or payment dispute through your bank or payment provider.

We will make a reasonable effort to investigate and resolve legitimate issues directly. Fraudulent or unjustified chargebacks may lead to suspension or termination of the associated account.

9. Statutory Consumer Rights

This 30-day money-back guarantee is provided voluntarily by IncomeEdge and is intended to offer protection beyond the minimum rights that may apply in some jurisdictions.

Nothing in this policy excludes, restricts or replaces consumer rights that cannot legally be waived. Consumer rights for online purchases and digital content vary by country and may include mandatory cancellation or remedy rights.

10. Contact

For refund requests or questions about this policy, contact us through our support form or live chat.

Include your name, order email and order number so that we can review your request efficiently.